Virtual Apps has lined up a series of products that will be released in phases in the upcoming months for use in a small business environment or large corporation. products promise consistent performance and high quality.The first product to be released in these series of apps to come in the near future is VA Support - a support ticket and help desk application. Every organization needs to provide some kind of after sales service to its customers. Help and support systems not only have the responsiblity to resolve customer issues, but have a larger and indirect role of retaining customer loyalty and help organizations to design better, improved products and explore new business opportunities.
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